Shipping policy

Thank you for shopping with The Pantry House.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Estimated delivery:

Delivery times may vary due to courier delays, weather conditions, or high demand.

Shipping charges (if applicable) are displayed at checkout.

We may offer free shipping during promotional periods.

Once your order has been shipped, you'll receive a tracking number via email or SMS.

Please ensure your shipping address is correct before placing your order.

We are not responsible for delays or failed deliveries due to incorrect address information.

If your package appears lost in transit, please contact us. We'll work with the courier to resolve the issue as quickly as possible.